Warranty Terms and Conditions
MZEE products are specially manufactured to suit the climatic conditions of Pakistan, with prime material and superb workmanship.
Warranty of MZEE Split Air Conditioner is valid provided:
♦ MZEE Floor Standing AC has been purchased from authorized dealer.
♦ The Warranty Card is properly ?lled and has dealer’s and installer’s stamps.
♦ MZEE Floor Standing AC is installed / repaired by authorized service centre / installer.
♦ Plastic and rubber parts are not covered under warranty.
Warranty Period – Inverters
Compressor = 5 Year (ONLY ONCE during warranty period)
Parts and Service = 1 Year
Warranty Period – None Inverters
Compressor = 3 Year (ONLY ONCE during warranty period)
Parts and Service = 1 Year
♦ MZEE will provide spares parts free of charge for manufacturing defects under normal operating conditions during warranty period.
♦ This warranty does not cover periodic maintenance, servicing/washing, refrigerant cost, plastic, glass, color, rubber, and metal parts.
♦ The customer will bear the refrigerant expenses (if needed) after 1 Year from the date of purchase.
♦ Customer will be responsible for transportation of faulty unit to and from the service centre after 3 months from date of purchase.
♦ Service/Visiting Charges will be applicable after 3 Months from date of purchase for repair or service of unit at customer’s premises.
♦ This warranty & use of this product will be governed by Pakistani law. Any proceeding arising out or in connection with this warranty or the use of this product may only be brought in a court of competent jurisdiction in Lahore only.
The Warranty becomes void under the following circumstances:
♦ Defects resulting from abnormal electric load, short circuiting, voltage ?uctuations and poor wiring.
♦ Defects caused by ?re, accident, misuse, transportation and shifting.
♦ If the unit is installed / repaired by unauthorized installer / service centre.
♦ In case serial number of AC is altered or removed.
Please provide original ?lled warranty card if and when required in order to facilitate the warranty terms.
Installation Guide for Indoor and Outdoor Unit
♦ Please pay attention to surrounding conditions (e.g. ambient temperature, direct sunshine, rain drops etc.)
♦ Do not have any heat or steam near the unit.
♦ Select a place where there are no obstacles in front of the unit.
♦ Make sure that condensation drainage can be conveniently routed away. Do not install near a doorway.
♦ Take care for cleaning of the area during installation. Pipes of refrigerant and water drainage should be properly insulated to avoid any frosting or water dripping.
♦ Ensure that the space around the back and sides of the outdoor unit is 600mm as per diagram.
♦ The space in front of the unit should be more than 600 mm.
♦ Avoid any restrictions in the path of the warm air of condenser.
♦ Select a place where noise and vibration of outdoor unit might be minimized.
♦ If the outdoor unit is installed on a roof structure, be sure to level the unit. Ensure the roof structure and anchoring method is adequate for the location.
♦ Electric current carrying capacity of wires should be 1.5 times more than unit rated current.
♦ Installed the creepage protector with enough capacity.
♦ All electric wiring and unit installation must be done by company’s Authorized Installer
♦ To get the optimum cooling/heating try to install within the recommended installation kit’s length